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Identify Productivity, Utilization, and Profits
When a client engages Endeavor3 for an IT assessment, we perform our flagship offering, the
Information Technology Utilization (ITU) study, which analyzes the
core functions of the
client's business, which drive performance and profitability. By using the firm's proprietary
method we can measure the
profitability and productivity of your business functions, which allows us to determine how much
money each function costs
your company every year. We also measure IT productivity and utilization, using methods we have
developed from both industry resources and our own experiences in the field. This measurement
identifies the scope for improvements in efficiency and service levels a client can achieve by
improving technology utilization.
The results of the ITU include a calculation of cost savings and service improvements available
in a particular technology project. The organization's senior management can use this decision-making
tool to determine the focus for any subsequent projects.
The ITU allows us to identify underperforming technology and produces analysis, measurements
and near-term actions that identify potential improvements. These productivity improvements are
translated into organizational performance and profits in business activities.
The ITU report provides the process definition, process calculations and process charts,
operating environment analysis and technology analysis for the organization. Endeavor3's ITU
pinpoints four key measurements that identify current technology performance:
IT Utilization
This is a measure of how well an organization makes use of technology in
its core processes. It is calculated as a percentage of the maximum possible effective use of
technology.
IT Productivity
A measure of how productive current core processes are, compared to
processes supported by an effective use of technology. It is expressed as a percentage relative
to optimal automated processes.
IT Capacity
The IT capacity is a measure of the current technology's ability to support the
organization. It is expressed as the revenue size that the system can reliably support.
Lost Profit
A measure of the profit that is being lost due to ineffective IT systems and business
processes. It is calculated as a dollar value, which is the amount of additional profit that could be
recovered from a productive use of technology.
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